Rural Surrey homes, farms, glamping sites, equestrian businesses and back-garden offices where fibre never reached and 4G doesn't cut it. We do a proper sky-clearance survey, mount securely (roof, pole, chimney or freestanding), weatherproof the cable entry, and place the router where Wi-Fi actually reaches the whole house.
The single biggest cause of slow Starlink speeds is obstruction — branches, chimneys, the neighbour's loft conversion getting in the way of the satellites overhead. We survey first with the Starlink app and a sky-view tool, pick the position that actually has open sky in the right arc, and mount it where it'll stay. The supplied 'on a stick in the garden' kit is a starting point, not an install.
The Starlink router is decent for an open-plan flat — and undersized for a rambling Surrey farmhouse with thick walls. We add mesh Wi-Fi where needed (Eero, TP-Link Deco, Ubiquiti) so coverage reaches the bedrooms, the office over the garage and the bottom of the garden. Wired Ethernet to home offices on request.
Standard professional install (survey, dish mount, cable entry, router placement, demo) is typically £250–£450 depending on mount complexity. Roof access, mesh Wi-Fi and longer cable runs are quoted up front.
Almost certainly yes — Starlink works anywhere with reasonable sky clearance. Surrey's main constraint is trees; the survey decides between roof, chimney, gable or garden pole.
Routinely. Many rural Surrey customers come to us off failing FWA or 4G routers — Starlink usually delivers 150–300 Mbps where they were getting 5–10.
Yes — we install Starlink Business (High Performance) for farms, equestrian businesses, holiday lets and rural offices that need higher-priority service. We also install backup 4G failover where uptime matters.
Two-year guarantee on the mount, cable and weatherproofing. The dish itself is covered by Starlink's own warranty.